Privacy Policy

Welcome to Done By Deer! Just as we carefully design our playful products to bring joy to your family, we approach your privacy with the same care and dedication. This Privacy Policy explains how we collect, use, and protect your personal information when you visit donebydeerstore.com.

1. Information We Collect

We collect information that helps us create a magical shopping experience for you:

• Personal Information: Name, email address, shipping address, and phone number when you place an order
• Payment Information: Payment details processed securely through our trusted partners (Visa, MasterCard, JCB, PayPal)
• Technical Information: IP address, browser type, device information, and how you navigate our website
• Communication Data: Messages you send us through email or contact forms

2. How We Use Your Information

We use your information to make your shopping journey as delightful as our products:

• Process your orders and deliver your magical products worldwide
• Provide customer support through our friendly herd
• Improve our website and product offerings
• Send important updates about your orders (when requested)
• Ensure the security of your information and our systems

3. Data Sharing and Disclosure

We treat your information like we treat our children’s products – with care and responsibility:

• Service Providers: We work with trusted partners for payment processing, shipping, and website operations
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, your information may be transferred

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same dedication we put into designing safe products for children:

• Industry-standard encryption technology
• Secure socket layer (SSL) protection
• Regular security audits and updates
• Strict privacy policies and access controls

Your financial information is never stored on our servers, and we retain personal data only as long as necessary to provide our services.

5. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to certain processing activities

To exercise these rights, please contact us at the email below.

6. Cookies and Tracking Technologies

Like following a trail of magical breadcrumbs, we use cookies to:

• Remember your preferences and shopping cart
• Understand how you use our website
• Improve your browsing experience
• Provide relevant product recommendations

You can control cookie settings through your browser, though this may affect some website features.

7. International Data Transfers

As we serve customers globally (excluding some remote areas and parts of Asia), your information may be processed in different countries. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we create products for children, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our herd grows and technology evolves. Significant changes will be communicated through our website or directly to you when appropriate.

Thank you for trusting Done By Deer with your family’s shopping needs. We’re committed to protecting your privacy as carefully as we design our magical products!

Happy shopping from our Deer family to yours! 🦌